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DPD have lost my order. 23986

Guest
03/04/2018 20:24

DPD have lost my order. 23986


My details:- cerys lawrence. cez161970@hotmail.co.uk. order ref 23986
I have emailed 5 times and called continuous and every time reach voicemail ! This is my 1st order with you and DPD have lost my order and not willing to help me. I cant get through to any customer service. No replies to any of my emails and no replies to my messages left on your voicemail. Please reply as a matter of urgency to where my order is.
Administrator 04/04/2018 08:39

Hello Cerys!

I have checked the tracking this morning and there is no report of this parcel being lost by DPD, in fact it was updated this morning at 04:49 and is out for delivery today I can also see that you have requested to have this parcel left in a safe place so please ensure you have a safe place to store the parcel.

We have only received 3 emails from you, not 5 . There where all sent yesterday. Could you locate these and resend.

Regards
ClearanceXL
Guest 27/08/2018 10:07

Hi cery lawrence,

Sorry to hear about the issues with your recent deliveries.Always good service. Even I would recommend 24-7HelpLine to anyone. I am so happy to read about their services. Use DPD, you can also check here https://24-7helpline.co.uk

Thanks
Guest 03/09/2018 10:43

My experience was very good to receive a parcel from DPD courier services because I don't have the wait.No delays at the moment. I would suggest you to use always DPD. I always use these services and I will advise to everyone to use this delivery company. You can refer the best company website in UK https://24-7helpline.co.uk