Hi Miss Pickersgill. Your order has been put to one side because you have selected the wrong postage option for you. Postage to Northern Island is £9.99 and not the UK mainland rate of £5.99 which you have selected. Would you like to proceed with the order and pay the delivery difference or would you like to cancel your order? Let me know asap. Regards.
Almost a month after I (repeatedly) asked for it, you refunded the money. That is an APPALLING level of customer service and you should be ashamed. You should also be paying me interest for what was, effectively, a loan. It's no surprise that this forum is full of irate customers who haven't received their goods. I will be contacting Trading Standards.