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UK mainland delivery

Natalie Moore
24/02/2014 19:40

UK mainland delivery


Hi I was just wondering if anyone could tell me approximately how long standard uk delivery takes? I've placed an order but have no idea when I will be receiving it. Thanks.
Martin Pocock 25/02/2014 16:50

I ordered on Friday 22nd and it arrived today Tuesday 25th, so about 3 days. You should get an email saying your parcel has been sent with a tracking number. Delivery is by Yodel.
Martin Pocock 25/02/2014 16:50

I ordered on Friday 21stand it arrived today Tuesday 25th, so about 3 days. You should get an email saying your parcel has been sent with a tracking number. Delivery is by Yodel.
Administrator 26/02/2014 09:08

Hi Natalie, order delivery times depend on the type of order you have made. We use three different couriers to deliver our orders. Without knowing your order number, i cannot comment exactly on your order. However, we specify on the website before you ordered that dispatch times are between 2-5 working days. You may receive a tracking email from Yodel (if dispatched by them) which states an expected delivery day.

Like Martin explains, his order took 3 working days, but we have in the past had orders delivered next day. Please check your inbox for the tracking email. If you have not received this email then please email through your details so i can investigate this. Regards.
Guest 26/02/2014 22:40

Thanks for the swift reply. My order has been delivered but unfortunately to the wrong address. I have emailed twice but received no reply as of yet. Many thanks.
Administrator 27/02/2014 16:09

Hi Natalie, your emails are in a que and will be answered shortly. I will be able to track your parcel down and confirm if it has been dispatched to the wrong address. Regards.