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not answering phone and not responding to emails

Guest
12/03/2019 14:27

not answering phone and not responding to emails


I'm missing 3 items off an order from February, I would really like to place another order but clearance xl still has my money for goods not received. please help
Invoice no.: 02042867820559 Invoice date: 11/02/2019 Order no.: 020428678 Order date: 04/02/2019 Customer no.: 31153 Dispatch date: 11/02/2019
SAMMI 30/03/2019 07:37

Thought we were nearly there, got an email off Paul, replied with the information as requested and heard nothing more. I've sent further emails too with no response. This is an ongoing issue with money / goods owed since 15th Feb. Last ditch attempt before I need to sort this out a different way. What's going wrong? Been such a good company until now. Feeling disappointed.