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still waiting!

Hi, I did reply but have yet to receive a response. Still my parcel...

Donna Rose
2 12/07/2015
Administrator :Hi Donna, the parcel is out of our hands at this moment and there is nothing we can do except follow its progress with Yodel. You have the tracking details to monitor and if you need specific detai... Administrator :This has been resolved. Regards, Paul order still missing!

Well what can I say! It has been over 24 hours with no reply to tex...

Donna Rose
6 12/07/2015
Administrator :Hi Donna, i have made a request with Yodel to have this parcel redirected to your Suffolk address and i am awaiting a reply from this. I can see it is currently in the Nantgarw Service Centre await... Donna Rose :Thank you for the information. Please let me know on the email linked to my account once you hear its on the way to Suffolk. Thanks Donna Administrator :HI Donna, Yodel have advised me that they will release your order from the current depot and send it to the new confirmed address. Please check the tracking for expected delivery. Let me know when ... Donna Rose :Hi, As of yet my parcel has not been released and is still being held at the depot in wales! Could you please follow this up for me today and inform of an expected delivery date to Suffolk. Thankyo... Donna Rose :Hi, As of yet my parcel has not been released and is still being held at the depot in wales! Could you please follow this up for me today and inform of an expected delivery date to Suffolk. Thankyo... Administrator :This has been resolved. Regards, Paul Only received one parcel out of 2

Hi I have tried ringing several times and have sent a message and l...

Laura Nunn
7 12/07/2015
Laura Nunn :My order number is 4227 Administrator :Hi Laura, i have check our email inbox and have not received an email inquiry from you regarding this order. We ask that all customers email through questions so that they can be verified and authe... Laura Nunn :Hi I emailed yesterday and emailed again today I've spoke to delivery company and they've said I need to find out from you what will be done with my order as parcel has still not been located could... Administrator :Hi Laura, Despatchbay have informed us that they suspect this parcel is lost and have asked us to provide them information about the parcel. We will be monitoring this and working with them to reso... Laura Nunn :I have just made another order and noticed a lot of the items in the lost parcel are not in stock anymore so just wondering what's is going to be done have you already got the items to one side to ... Laura Nunn :I would like to know when somebody is going to get back to me it's now been a month since I ordered and would like to know what's going on the items missing amounts to £52.25 excluding p&p could so... Administrator :This has been resolved. Regards, Paul Easy To complain

just a quick note to say thank you for your efficient and prompt de...

Christine Farquhar
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Incomplete order

SIR/MADAM, Please could you send the missing remote control that sh...

Peter Carmichael
7 12/03/2014
Administrator :Hi Pete, please could you check inside the aerial box as we pre-pack the remote controls inside of them. Could you also email through your order number so we can verify this and your account. Regar... Peter Carmichael :No remote in box, all other cables/clips/paperwork etc complete Also thankyou for the quick delivery! Regards Administrator :Hi Pete, your welcome. I am glad you are happy with the quick delivery. I will check stock levels here and get back to you asap. Regards Guest :Re: Missing remote, not sure if I gave the order details: Order no.: 4265 Customer no.: 5514 Order date: 26/02/2014 Regards Peter Carmichael :Re: Missing remote: Order no.: 4265 / Customer no.: 5514 / Order date: 26/02/2014. Please let me know when you will send the missing remote. Regards Pete Administrator :Hi Peter, the remote is on its way to you, you should be receiving it shortly. Regards. Guest :Remote arrived today, many thanks for your help! Kind regards Pete BUYERS BEWARE

I ordered 2 bottles of SHAMPOO..but got sent 2 bottles of CONDITION...

5 01/03/2014
Administrator :Hi, a replacement package with the Shampoo was sent to you after we looked into this. Please could you check your delivery address is correct in your account. Could you email your order number and ... Guest :My delivery address & email address are both as per my order. You manage to send advertising emails..but no answers to my messages. I got the conditioner you obviously have my address deta... Administrator :Hi, could you email through this enquiry so we can verify your email address and order confirmation as you are logged in as Guest and not in your customer account. Regards. Glenda Taylor :Logged in now with my customer account Administrator :Thanks Glenda, i will contact you via email regarding your order for the two shampoo. Apologies and regards. PRODUCT FEEDBACK - CASE PRICE 24 X Kelloggs Special K SWEET CHILLI CRACKER CRISPS 23g

We have sold hundreds of these this week and we are interested in f...

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Wrong items sent

I have emailed you twice re my orde (on 8th & 9th). I ordered shamp...

4 28/02/2014
Guest :Got a reply today :) Administrator :Hi Guest, please could you email your enquiry through to us at as we have not had any reports regarding wrong items being sent. Regards. Admin. Guest :I go a reply saying you would sort it out...but nothing since. Any chance of me getting this shampoo at all? Administrator :Hi, a replacement package was sent to you containing the shampoo. Please confirm you have received this. Regards Where is my order?

My order number is 4137 I just want to know when it will be deliver...

1 27/02/2014
Website Feedback

We encourage and invite all customers and visitors to leave us feed...

4 27/02/2014
Miss L E Mckee :Tip: Remove spam links in main menu. I visited this site a few times but figured it was one of those all sponsored links and no real content sites due to your links taking you to external sites. Eg... Guest :With regard to the previous comment from Miss L E McKee Why does she sign her note "Ian" Is it spam? Cheers, Dave Lee Hodson :Are you aware that there is an affiliate marketing link on your promotions page? Other... Administrator :Thanks Lee, all dead links have been removed from the website. If any more are found then please let me know. Regards and best wishes.
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