FORUM

Can i have an delivery update on a order i placed on the 7th of feb.

I did not make an account when ordering but still got an email with...

18/02/2021
22:47
JakeNash 2 19/02/2021
15:38
JakeNash Administrator :Hi Jake Which delivery option did you select? Was it standard or premium? Regards ClearanceXL JakeNash :it was standard I understand their was a delay due to a large amount of orders. I just want to see if i can get an update on anything really. Update on order please.

Hi, Could I have an update on my order please? The order number is ...

17/02/2021
16:15
Ann 3 19/02/2021
13:36
admin Administrator :Hi Please could you advise which delivery option you selected so we can look into this for you. Also please note the delivery delay notification on the homepage Regards ClearanceXL Ann :Hi, It was the Standard delivery option. I ordered on the 02/02/2021 which was before the announcement made on 04/04/2021. Therefore I ordered with no warning of any backlogs etc at that present ti... Administrator :Hi Ann Thanks for the "feedback" and lengthy reply. I will take the time to read it thoroughly soon, rather than processing your order so the delay has been extended on your order. I am surprised y... Only part of my order delivered

Can you please tell me when parcel 2 of 2 will be delivered. I have...

16/02/2021
16:33
Stephen Farrell 1 19/02/2021
11:40
admin Delivery

Very first time ordered, January 11th and won't bother again Shocki...

15/02/2021
13:41
val smith 3 19/02/2021
11:39
admin Administrator :Hi Val You did not order on the 11th of January...we are not that far behind on orders. Could you confirm when you actually ordered and which delivery option you selected? We have also not received... val smith :11th January I just double checked I have emailed twice I stand by what I say Administrator :Ok Still waiting on shipping info

Hi was wondering if you would be able do update me please am still ...

03/02/2021
12:59
johnj Evans 6 10/02/2021
13:59
melanie baker :Me too Emma Johnson :Me too Emma Johnson olliebean :I had one paid 26th Jan that finally showed as "Ready for dispatch" a couple of days ago. Anyone know how long it takes from "Ready for dispatch" for it to actually be dispatched? I assumed it woul... William Shearer :My order from 26 Jan hasn’t appeared either. Money taken promptly, and have received emails asking me to rate the service. Might just do that. Administrator :Good Morning all Please revert to the hompage for latest updates regarding delivery delays on the Standard Delivery Service: ": STANDARD DELIVERY AND EMAIL DELAY: We are currently working through a... melanie baker :Thank you for responding, I did look at the home page but it is dated 2020 so thought it was an old post. Waiting for delivery bought and paid for 01/12/20 date now 08/12/20

Hi just wondering when I will receive my delivery order no 12013858...

08/12/2020
11:55
Paul Sowter 1 10/02/2021
10:54
admin Order no 120438660

Placed the above order under customer number 4474 on 4/12/20,paid f...

11/12/2020
15:43
Michael Coulson 1 10/02/2021
10:54
admin Covid / Christmas backlog of deliveries?

Are you still delivering, I ordered with you before and had my orde...

15/12/2020
13:14
Luke Hall 1 10/02/2021
10:54
admin Waiting for delivery

Hi Paul/in charge of delivery RE: Order number: 120638704...Custome...

16/12/2020
20:11
rosana thompson 1 10/02/2021
10:53
admin Also waiting for delivery and no reply to my email...

I know it's Christmas but I found nowhere on the site that there wo...

18/12/2020
06:05
Selina 3 10/02/2021
10:53
admin Selina :Well, no reply to two emails now, and today it says 'ready for dispatch'. Anyone have a clue what this means in terms of time?! If I don't get this in time for Christmas, it's no good to me. I'm re... N B :Hi Selina if it's ready for despatch you could possibly get it 3 day's later like i did. They are really busy doing order's and trying their best to get them to people before Xmas. I too paid for m... Administrator :Good Morning all Please revert to the hompage for latest updates regarding delivery delays on the Standard Delivery Service: ": STANDARD DELIVERY AND EMAIL DELAY: We are currently working through a...