Print Sign in and reply Register now
johnj Evans
03/02/2021 12:59

Still waiting on shipping info


Hi was wondering if you would be able do update me please am still waiting on shipping shipping info paid 26th Jan kind regards john
melanie baker 05/02/2021 15:17

Me too
Emma Johnson 08/02/2021 09:31

Me too
Emma Johnson
olliebean 10/02/2021 10:27

I had one paid 26th Jan that finally showed as "Ready for dispatch" a couple of days ago. Anyone know how long it takes from "Ready for dispatch" for it to actually be dispatched? I assumed it would be going out the next day, but apparently not.
William Shearer 10/02/2021 10:38

My order from 26 Jan hasn’t appeared either.
Money taken promptly, and have received emails asking me to rate the service. Might just do that.
Administrator 10/02/2021 10:51

Good Morning all

Please revert to the hompage for latest updates regarding delivery delays on the Standard Delivery Service:

": STANDARD DELIVERY AND EMAIL DELAY: We are currently working through a huge, unplanned backlog of orders due to a surge in demand over the past couple of weeks. This has been further affected by the adverse weather in the region on Tuesday 2nd February. Please be patient. Your orders are safe with us and will be processed ASAP and as safe as possible by the team.

The Premium Delivery service has not been affected"

I am aware that some orders have been delivered in relation to some of these posts.
Regards
ClearanceXL
melanie baker 10/02/2021 13:59

Thank you for responding, I did look at the home page but it is dated 2020 so thought it was an old post.